Support Board
Date/Time: Thu, 13 Feb 2025 19:49:22 +0000
CQG WebAPI only real time ticks. 5 days history not found
View Count: 596
| [2020-12-28 05:47:29] |
| SkyKeeper - Posts: 40 |
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CQG WebAPI only real time ticks. 5 days history not found. When I run sierrachart, ticks go only from the current moment |
| Attachment Deleted. |
1.PNG| [2020-12-28 06:07:12] |
| SkyKeeper - Posts: 40 |
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At my broker NinjaTrader, I asked them about Denali Exchange Data Feed, they don't know anything about it and said that in any case, CQG would remain. Help me navigate to your data stream
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| [2020-12-28 06:12:33] |
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On this page: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements You need to complete the following: Needs to be completed: Uniform Subscriber Agreement - [Please update the Current Data above to be able to complete the agreement]
Needs to be completed: CME Non Professional Certification - [Please update the Current Data above to be able to complete the agreement] Let us know when that is done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-28 06:12:42
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| [2020-12-28 06:26:06] |
| SkyKeeper - Posts: 40 |
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ready
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| [2020-12-28 06:30:21] |
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The Denali Exchange Data Feed is now active on your Sierra Chart account. Follow the steps here: Denali Exchange Data Feed: *Setup Instructions: Sierra Chart Software Instructions* We only activated top of book data for CME Group. We assume that you require data from the CME group of exchanges? Let us know what exchanges you require market data for. Or the symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-28 06:35:44] |
| SkyKeeper - Posts: 40 |
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Only CME. Instrument NQ, MNQ, RTY, GC, MGC
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| [2020-12-28 06:39:29] |
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Ok therefore you are all set. We did not activate market depth data though. If you do require that, let us know.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-28 06:46:27] |
| SkyKeeper - Posts: 40 |
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1) Data/Trade Service Settings select SC Data - All Sevices OR CQG WebAPI? 2) Where to see payments? |
| [2020-12-28 06:55:13] |
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You need to set it to CQG WebAPI like you have been using. You can see payments here: https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices& https://www.sierrachart.com/UserControlPanel.php?page=TransactionLog& Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-28 07:25:28] |
| SkyKeeper - Posts: 40 |
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Thank you
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