Support Board
Date/Time: Mon, 25 Nov 2024 15:02:44 +0000
Rollover - CL-201303-nymex
View Count: 1087
| [2014-02-19 13:27:45] |
| sandpiper4011 - Posts: 17 |
|
my present version is 1091 - I am using Interactive Brokers as a data feed I clicked on the rollover feature for CL - the screen still shows my Chart Studies(skeleton) but no data is showing on the chart - blank screen -what am I doing wrong ?? |
| [2014-02-19 16:20:54] |
| |
|
Restart Sierra Chart , open the chart and provide a copy of the Message Log, by following these steps: https://www.sierrachart.com/index.php?l=PostingInformation.php#log Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-19 17:56:46] |
| sandpiper4011 - Posts: 17 |
|
the CL started to fill in soon after I sent the message - I changed back to 201403 until now (12:55) - I performed the futures rollover again and the only information in the file is the current day - the previous data was not added to the file.
|
| [2014-02-19 17:58:43] |
| |
|
Refer to the instructions in help topic 7 and 37: http://www.sierrachart.com/index.php?l=doc/helpdetails7.html Http://www.sierrachart.com/index.php?l=doc/helpdetails37.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2014-02-19 18:09:38] |
| |
|
For the greatest reliability for real-time and historical data, use the Sierra Chart Real-time and Historical Futures Data feed: http://www.sierrachart.com/index.php?l=doc/SierraChartRealTimeFuturesStockDataFeed.php This will completely eliminate data problems you have with Interactive Brokers. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: