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Date/Time: Sun, 24 Nov 2024 16:44:45 +0000



Linked drawing across charts not showing consistently

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[2020-12-27 22:38:22]
cuckiecheese - Posts: 61
Hi,

I've got four charts that are all linked for copying drawings, however some of the drawings on the charts don't show up on the other. What might I be missing, or is this a possible bug? Fwiw I am using parallel rays for most of the drawings (the one I notice are missing)
[2020-12-28 17:16:07]
John - SC Support - Posts: 36238
Refer to the following documentation and the section after it:
Chart Settings: What to Do If Chart Drawings Do Not Copy
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-01-02 13:59:00]
cuckiecheese - Posts: 61
I've gone through the steps in the referred link but with no success. To clarify, i have 5 charts, same symbol, duplicated from one another (same date/time range), only different time frames (100 tick 1 min 5 min 15 min 60 min). I can't find a particular pattern to how the drawings won't sync across charts. Could there be anything else?
[2021-01-02 17:46:38]
cuckiecheese - Posts: 61
It's also worth noting, when using rectangles, all of the drawings show up across linked charts just fine
[2021-01-04 10:58:11]
Sierra Chart Engineering - Posts: 104368
Another thing to check is the first Date-Time in the source chart and the destination chart. The destination chart should have a starting date-time which is equal to or earlier than than the chart drawings from the source chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2021-01-05 21:09:59]
cuckiecheese - Posts: 61
I have checked a few times over, they all have the same starting date
[2024-05-12 02:16:40]
User130862 - Posts: 20
I have the same problem however line, rectangle etc work but not parallel ray.
Version 2625 64bit
[2024-05-13 15:29:27]
John - SC Support - Posts: 36238
User130862:

Please get us a chartbook that shows this and let us know one drawing for which you have this issue. Please tell us the drawing type and where it is located (time and price) and on what chart, and what chart it is not copying to.

We'll take a look and see what is occurring.

Follow these instructions to get us your chartbook:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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