Support Board
Date/Time: Thu, 13 Feb 2025 20:15:18 +0000
No live data
View Count: 573
[2020-12-24 03:30:09] |
User769528 - Posts: 5 |
Hi there I don't see any data coming through although I am connected? Kind regard Joe |
[2020-12-24 05:55:20] |
Sierra Chart Engineering - Posts: 104368 |
Tell us the exact symbol of the chart.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-12-24 10:01:39] |
User769528 - Posts: 5 |
It’s all of them. Not one bit of data is coming through.
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[2020-12-24 16:29:43] |
Sierra Chart Engineering - Posts: 104368 |
This is not helpful to us. Provide us specific information or do not post here. We need just one symbol only. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-24 16:30:13
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