Support Board
Date/Time: Mon, 25 Nov 2024 15:00:05 +0000
Real-Time and Historical Futures Data Feed
View Count: 1165
| [2014-02-19 01:46:01] |
| Larrycon - Posts: 10 |
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The "Market Data Feed Data Agreement" under item 4 of your "Setup Instructions" for this data feed, includes a "Uniform Subscriber Addendum" which is an agreement between me, Barchart (my current data vendor) and all possible exchanges. I don't understand why I should be entering into any agreement with Barchart. My intent here is subscribe to your Real-Time and Historical Data Feed so as to replace Barchart as my data vendor. I'm currently logged in to my Interactive Brokers trading account. Please clarify. I don't want to agree to something where I will remain obligated to continue paying Barchart's charges. It also seems that this addendum would obligate me to pay exchange fees to all of the many exchanges listed. For now I'm only interested in the CME S&P e-mini futures. Please clarify. Thanks, Larry |
| [2014-02-19 01:54:08] |
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The Sierra Chart Data Feed is provided in cooperation with Barchart who is the vendor of record. The service utilizes Sierra Chart software and hardware. It is not the same as the Barchart feed. If you have already a subscription to the Barchart Data Service directly, you can go ahead and cancel that if you no longer require it. You will not have any obligations to that by signing this new agreement. As long as you subscribe at this time before March 1 you will pay no exchange fees for the CME markets. There will only be an obligation for exchange fees in 2015 or if you cancel the data feed and resubscribe during 2014. Or your Additional Services Balance drops below the minimum amount for automatic renewal and new month begins and there is not an automatic renewal. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-02-19 01:54:42
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