Support Board
Date/Time: Thu, 13 Feb 2025 20:23:15 +0000
Order quantity modification pop-up window
View Count: 893
| [2020-12-22 10:24:49] |
| User445072 - Posts: 3 |
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How can I go back to previous versions settings when I could modify an order quantity directly in chart bracket and turn off that window that appears now. I have no control on that small window at all, let me explain: When I try to modify quantity in one chart the small window appears on my other screen and if I have a detachetd chart window with "Always on Top"condition ON, I'm not able to see where that small order quantity modification window went... One or two times I had to kill the Sierra Chart process in order to be able to close SC. SC blocks and can't do anything, but at the same time can't find the small window.... I want to go back to previous versions where I could modify quantity directly on order chart lines. And I don't find anywhere to deactivate it. See image atached: http://www.sierrachart.com/image.php?Image=1606138645800.png Another question: Is there an easy way to split a OCO multi-contract target limit order in two separate limit orders. (Without having to cancel all orders and having to put manually Stop and Targets) Let say I'm in the market Long 4 contracts with a single bracket OCO order 4 Sell limit target 4 Sell Stop Limit Market goes up and I want to split my 4 Sell limit targets in 2 + 2 Another question: How can I put an OCO (Stop/target)orders once I'm already IN the market naked with no Stop and no Target Thx, |
| [2020-12-22 20:21:28] |
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We will get this problem resolved. Market goes up and I want to split my 4 Sell limit targets in 2 + 2 How can I put an OCO (Stop/target)orders once I'm already IN the market naked with no Stop and no Target
Refer to: Order Types: Send Attached Orders - Position/Price Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-22 20:27:04] |
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We cannot reproduce the issue with the quantity and price window. Can we do a remote assistance session with you, so that you can show us this?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-22 20:27:23
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| [2020-12-22 21:01:53] |
| User445072 - Posts: 3 |
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I have no problem with you connecting on remote assistance with me. I'm in London GMT time Zone and ussually trade from NY open. Is there a way to disable the quantity and price window and use older method directly on order lines? Main problem I have with this window is that I have main trading chart on screen 1 and ALWAYS order quantity modification window goes to screen 2 I have 3 screens working at same time. Thx |
| [2020-12-23 02:47:26] |
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No there is no way to go back to the old Price and Quantity order modification window. Can you make sure your current telephone number is set here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo We will contact you about 30 minutes before we call tomorrow. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-23 02:47:40
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| [2020-12-23 19:29:49] |
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We apologize for the delay and short notice. We would like to call in about 10 minutes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-23 19:29:59
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| [2020-12-23 21:04:06] |
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We contacted the user. We did observe the problem and gathered information. We are working on this. Our impression is this is an operating system level issue although we will come up with a solution. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-23 21:04:38
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| [2020-12-24 18:58:26] |
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We expect this issue is now resolved in prerelease version 2213. Update instructions: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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