Support Board
Date/Time: Thu, 13 Feb 2025 20:21:36 +0000
need help connecting my cqg account
View Count: 546
| [2020-12-21 15:32:40] |
| User208537 - Posts: 3 |
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hello i am trying login on the charts and it keeps saying wrong username and password even though im typing the correct info in btw amp is my broker any help would be greatly appreciated |
| [2020-12-21 17:32:34] |
| John - SC Support - Posts: 37940 |
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If you are using what you believe to be the correct username and password, then there must be a problem with one or both of them. You would need to talk to your broker about this and probably will have to reset your password.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-22 06:49:54] |
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Please use the Sierra Chart Order Routing Service to solve connectivity problems: Sierra Chart / Trading Technologies Futures Order Routing Service If you would like to start using this service and need help, let us know. We do not recommend using CQG and we cannot help with any issues with using CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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