Support Board
Date/Time: Thu, 13 Feb 2025 17:06:37 +0000
SOLVED - SierraChart is working bad after the software update.
View Count: 647
| [2020-12-16 10:56:55] |
| GiovanniD - Posts: 41 |
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At each new candle is assigned the starting time of the day, on all tested symbols, in the images SP500
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| Attachment Deleted. |
seq1.jpg| [2020-12-16 11:02:06] |
| GiovanniD - Posts: 41 |
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after some time...
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| [2020-12-16 14:44:11] |
| John - SC Support - Posts: 37934 |
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We are not sure exactly what you are trying to point out, but given the time showing zeros, we think what you may be experiencing is a problem with a custom study that has not been properly updated for the changes to the Date/Time variables. Refer to the information here: *IMPORTANT* Notice: Custom Study Improperly Altering Time Scale of Chart For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-16 14:57:23] |
| GiovanniD - Posts: 41 |
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no, from when I open SierraChart, all the new candles are all 00:00:00, so the vwap (the standard SierraChart study) go wrong.. but not only it, VpP for example go wrog too. SierraChart becomes unusable.. ---- Reading Internal Order ID file. | 2020-12-16 15:38:48.272 Reading Trade Orders file. | 2020-12-16 15:38:48.441 Reading Trade Positions file. | 2020-12-16 15:38:48.460 Reading Account Balance file. | 2020-12-16 15:38:48.471 UDPListener (1452). Port 22904 | Listening on UDP port 22904. | 2020-12-16 15:38:48.538 Software version: 2207 64-bit | 2020-12-16 15:38:48.538 Primary Thread ID: 18208 | 2020-12-16 15:38:48.538 Usage end date: 2021-01-05 | 2020-12-16 15:38:48.538 Enabled for: Sierra Chart Historical Data Service. | 2020-12-16 15:38:48.538 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-12-16 15:38:48.538 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-12-16 15:38:48.538 Enabled for exchange2: CME | 2020-12-16 15:38:48.538 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-12-16 15:38:48.538 Current selected Data/Trading service: SC Futures Order Routing/Data | 2020-12-16 15:38:48.538 Custom symbol settings values: enabled | 2020-12-16 15:38:48.538 Chart Update Interval: 500 | 2020-12-16 15:38:48.538 Intraday Data Storage Time Unit: 0 | 2020-12-16 15:38:48.538 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2020-12-16 15:38:48.538 2020-12-16 14:38:48 Local computer time in UTC | 2020-12-16 15:38:48.538 2020-12-16 15:38:48 Local computer time in SC Time Zone | 2020-12-16 15:38:48.538 2020-12-16 14:39:51 Server time in UTC | 2020-12-16 15:38:48.538 Local computer UTC time and Server UTC time difference: 66 seconds. | 2020-12-16 15:38:48.538 Notice: Your computer's clock is off by 66 seconds. For help with this, press the 'Send for Analysis' button. | 2020-12-16 15:38:48.538 --------- Date Time Of Last Edit: 2020-12-16 15:00:40
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| [2020-12-16 15:17:27] |
| GiovanniD - Posts: 41 |
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ok, solved.. problem with ACSIL compiler |
| [2020-12-16 17:12:30] |
| ForgivingComputers.com - Posts: 1001 |
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Local computer UTC time and Server UTC time difference: 66 seconds. | 2020-12-16 15:38:48.538
Notice: Your computer's clock is off by 66 seconds. For help with this, press the 'Send for Analysis' button. | 2020-12-16 15:38:48.538 Not related, but that is a big difference in time. If you change the properties of the sierrachart_64.exe to run as administrator, and in Global Settings>>General Settings check Periodically Set System Date Time from Server, you will keep your PC clock in sync and not get this error. |
| [2020-12-16 17:48:55] |
| GiovanniD - Posts: 41 |
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Ok, thank’s
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