Support Board
Date/Time: Thu, 13 Feb 2025 17:19:34 +0000
Phantom Orders / Ghost Orders with
View Count: 772
| [2020-12-15 03:26:26] |
| User115740 - Posts: 12 |
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I've run into a strange scenario where I've moved over to SC order routing and I have seen a large number of phantom orders populate on my screen with connecting fills. They are fairly consistent in orientation. 1. When I close a trade nothing shows up abnormally, however starting on the next trade, it seems to back fill a phantom trade where I closed the original trade (target or stop out)and also create a new phantom close I am opening a new one. The trades are not showing up on my broker statement thankfully and are not affecting my live PnL but it is throwing off my daily PnL calculation. I've deleted the data, re-started SC and I seem to be at a bit of a loss. I am charting on ES and trading on MES. Happy to provide as much as I can here but just seems like an odd thing that should be relatively easy to fix, I am just at a loss at the moment. Thank you for your help. http://www.sierrachart.com/image.php?Image=16080026289.png |
| [2020-12-15 04:37:56] |
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First thing to do is to make sure there are no duplicate order fills in the Trade Activity Log for the Symbol and Trade account in question. Instructions: Trade Activity Log: Viewing Historical Trade Activity And then refer to the information here about order fills on the chart not displaying correctly: Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-15 04:38:48
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| [2020-12-15 15:49:04] |
| User115740 - Posts: 12 |
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Thank you. I found success deleting my old fills, disconnecting and re-connecting to the data feed and waiting for the orders to refresh. I had to manually click show only today and apply and then uncheck but it worked. Thank you for your help.
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