Login Page - Create Account

Support Board


Date/Time: Thu, 13 Feb 2025 14:01:24 +0000



chart data

View Count: 491

[2020-12-11 16:05:08]
User161894 - Posts: 13
Hi,

My chart is only pulling historical price data for two months. All of my chart is set up to pull data for one year. I noticed this problem happens after i did an update for the software. I can not do analysis with only two months worth of price history. I did all i could and it is not working. Can anyone here help?
Thank you,
Ash
[2020-12-11 16:28:50]
John - SC Support - Posts: 37916
What symbol is this for?

If it is a futures symbol, do you have the Continuous Contract option setup for it? Refer to the following:
Continuous Futures Contract Charts
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-12-11 16:37:35]
User161894 - Posts: 13
it is for S&P500 future mini. ESH21_FUT_CME
[2020-12-11 16:56:17]
John - SC Support - Posts: 37916
Do you have it setup as a Continuous Futures Contract so you can see additional information going back far enough?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-12-11 17:04:16]
User161894 - Posts: 13
would you please tell me where do i find that continues option? is this a new option recently added. I have been using the software for more than a year now with no issues.
[2020-12-11 17:05:24]
Sierra Chart Engineering - Posts: 104368
Refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data

And:
Continuous Futures Contract Charts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account