Support Board
Date/Time: Thu, 13 Feb 2025 14:01:24 +0000
chart data
View Count: 491
[2020-12-11 16:05:08] |
User161894 - Posts: 13 |
Hi, My chart is only pulling historical price data for two months. All of my chart is set up to pull data for one year. I noticed this problem happens after i did an update for the software. I can not do analysis with only two months worth of price history. I did all i could and it is not working. Can anyone here help? Thank you, Ash |
[2020-12-11 16:28:50] |
John - SC Support - Posts: 37916 |
What symbol is this for? If it is a futures symbol, do you have the Continuous Contract option setup for it? Refer to the following: Continuous Futures Contract Charts For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-12-11 16:37:35] |
User161894 - Posts: 13 |
it is for S&P500 future mini. ESH21_FUT_CME
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[2020-12-11 16:56:17] |
John - SC Support - Posts: 37916 |
Do you have it setup as a Continuous Futures Contract so you can see additional information going back far enough?
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
[2020-12-11 17:04:16] |
User161894 - Posts: 13 |
would you please tell me where do i find that continues option? is this a new option recently added. I have been using the software for more than a year now with no issues.
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[2020-12-11 17:05:24] |
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Refer to: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data And: Continuous Futures Contract Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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