Support Board
Date/Time: Thu, 13 Feb 2025 14:37:20 +0000
Missing Daily Candle of 12/9/2020
View Count: 647
| [2020-12-10 17:45:35] |
| User211236 - Posts: 8 |
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Sierra Support Missing a daily candle 12/9/2020 on YMZ0 and rolled to new YMH1. All other charts in Sierra are showing the Daily candle from 12/9/2020. Running Version 2207 Have run delete and download data. Please advise Thank you, dspruill |
| [2020-12-10 18:15:44] |
| John - SC Support - Posts: 37916 |
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We are having an issue with the Historical Daily Data. We are working on getting this fixed.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-10 18:59:00] |
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Refer to: Barchart Data Provider Network Problems and Issues Caused Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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