Support Board
Date/Time: Thu, 13 Feb 2025 14:03:25 +0000
CME DENALI NOT WORKING FROM 17.30 PM eu TIME
View Count: 843
| [2020-12-10 17:23:03] |
| User657945 - Posts: 226 |
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I'm getting errors from CME data feed Denali since around 17.30 pm bruxells time, data are not complete as per picture, till that time I had no problmes. triedn to edit download data more than one time no change. No problem wiht the eurex Sierra datafeed Date Time Of Last Edit: 2020-12-10 17:25:19
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 cmeerror.PNG / V - Attached On 2020-12-10 17:22:56 UTC - Size: 36.51 KB - 225 views |
| [2020-12-10 18:49:15] |
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We do not know what you are trying to show in that screenshot. It provides no useful information at all. It also does not follow our specifications: https://www.sierrachart.com/index.php?page=PostingInformation.php#PostingAnImage What exactly is the problem? The data must be fine. You are looking at the March 21 contract keep in mind. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-10 19:13:51] |
| User657945 - Posts: 226 |
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Since I did not change the contract is it possible that automatically was changed after 17.30pm ? because since that time I had a perfecet data then I got data whith a lot of holes that could be because of the the new front cointract but again I did not experienced that since that time. |
| [2020-12-10 19:36:47] |
| User657945 - Posts: 226 |
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I manually rolled back to the dec contract and it is ok but it is very strange that the paltform moved automatically to the new one during the session and not at the and of the session as usual.
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| [2020-12-11 08:44:30] |
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Disable this setting: Chart Settings: Automatically Rollover Futures Symbol (Chart >> Chart Settings >> Symbol >> Symbol menu) The documentation also explains the circumstances in which the rollover will occur. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-11 08:44:50
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