Support Board
Date/Time: Thu, 13 Feb 2025 14:38:58 +0000
Historical Data Error
View Count: 712
| [2020-12-10 14:35:34] |
| User907968 - Posts: 826 |
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Some strange behaviour from historical data server today, see below, this is appearing for a number of CME symbols on the Denali feed. Added historical Daily data request for NQZ20-CME to the queue. | 2020-12-10 08:28:53.393
Triggering next historical data download in queue. | 2020-12-10 08:28:53.393 HD Request # 11 | Downloading Historical Daily chart data for NQZ20-CME. Starting date: 2020-12-08. Service: scdataallservices | 2020-12-10 08:28:53.394 HD Request # 11 | Requesting historical Daily data for NQZ20 starting at 2020-12-07. SC External HD service. | 2020-12-10 08:28:53.394 HD Request # 11 | Response is invalid and contains a webpage: <html><head><title>504 Gateway Time-out</title></head><body bgcolor="white"><center><h1>504 Gateway Time-out</h1></center><hr><center>nginx/1.13.6</center></body></html> | 2020-12-10 08:29:53.552 HD Request # 11 | Bytes received: 183 | 2020-12-10 08:29:53.552 HD Request # 11 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NQZ20-CME | 2020-12-10 08:29:53.552 HD Request # 11 | Completion time: 1m | 2020-12-10 08:29:53.552 HD Request # 11 | Daily data download complete for NQZ20-CME. Unique request ID: 11 | 2020-12-10 08:29:53.552 Removing historical data download ID 11. | 2020-12-10 08:29:53.552 |
| [2020-12-10 17:14:35] |
| John - SC Support - Posts: 37916 |
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We will look into this. It does not appear to be affecting the actual download of the historical data, so it can be ignored.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-10 17:28:31] |
| User907968 - Posts: 826 |
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It definitely is affecting the download, historical daily data is missing and not being filled in. EDIT: Ok, so I should have said wasn't being filled in, tried delete and re-download again and no more error in msg log + data is filled in. I guess it is resolved. Thanks. Date Time Of Last Edit: 2020-12-10 17:32:14
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| [2020-12-10 18:28:43] |
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Refer to: Barchart Data Provider Network Problems and Issues Caused Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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