Support Board
Date/Time: Thu, 13 Feb 2025 14:43:09 +0000
Undo Merge Profiles not working
View Count: 661
| [2020-12-10 08:52:56] |
| User208689 - Posts: 6 |
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Hello, Since a couple of days, when I merged profiles in a Market Profile Chart, the Undo Rightmost or Leftmost Profile merge option won't work anymore. Any idea what happens / happened and causes this to have stopped working ? I use this really very frequently, so very obstructive if this is not working. Thx BR Remko |
| [2020-12-10 09:24:38] |
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If you can consistently reproduce this, then we need the precise steps to be able to reproduce it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-10 10:01:04] |
| User208689 - Posts: 6 |
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Well, it is quite simple; I have a Market Profile chart on ESZ20_FUT_CME instrument, where I merge profiles when they overlap. Then I check if suitable, and if not then I would like to undo the merge. I however discovered this: normally/usually I merge to the right, so I choose to merge from left to right. Then it would make sense to reverse this by chosing "Remove RIGHTmost merge in profile". That is what I also used to do. But now I found out, that when I choose the opposite option "Remove LEFTmost merge in profile" it does split them again. This is strange since it always worked the other way. Do you have any explanation for this? I did update a while ago, so maybe this changed somewhere in the new version(s) ? Thx |
| [2020-12-10 19:16:22] |
| John - SC Support - Posts: 37917 |
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We really do not understand what you are trying to tell us is the problem. Regardless of whether you choose "Remove Rightmost Merge in Profile" or "Remove Leftmost Merge in Profile", you are going to get a single profile unmerged from the group, either the one that was on the left (leftmost) or the one on the right (rightmost). We have verified that it is working properly, so please give us some additional information if there is a problem. Also, refer to the documentation for this here: Time Price Opportunity (TPO) Profile Charts: Splitting and Merging TPO Profiles For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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