Support Board
Date/Time: Sun, 23 Feb 2025 22:18:44 +0000
Broker Connection DTC protocol Pepperstone example
View Count: 882
| [2020-12-09 20:50:46] |
| MuUs! - Posts: 45 |
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Dear Sierra, If a broker offers a connection through DTC Protocol, how can I go ahead and make the trades for that account using Sierra Charts? I have spoken to Pepperstone, for example, and they have confirmed that they offer connection through DTC protocol. Thank you. Regards. |
| [2020-12-10 20:54:49] |
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Yes we are familiar with that thread and the we just have not yet responded. We are fairly sure that Pepperstone does not support the DTC protocol. If they do, is there any information on their website which indicates that? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-10 21:02:39] |
| MuUs! - Posts: 45 |
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Hello Sierra I had a chat conversation with them which you can find below " Me: I have another question I use for my trading a platform called Sierra Charts It offers compatibility through the DTC protocol Not FIX unfortunately Does Pepperstone offers already compatibility through DTC? Pepperstone: we do accept 3rd party installations Me: In order for me to connect my broker to Sierra, there should be the possibility to do so through the DTC Protocol I am sorry because I am not an expert about these IT matters Data and Trading Communications (DTC) Protocol Server This is the documentation of Sierra about it As you might guess for us traders, the trading platform is like a holy book it is critical for performance I would be glad if you could expand a bit more about compatibility through DTC and so to Sierra Thank you. Pepperstone: as mentioned , we do accept 3rd party installations, however we do not provide the service for these installations as we do not provide them , yes it will be compatible, however , your service provider should help you to install them Me: So you allow DTC protocol Pepperstone: yes we do " What shall I do? Thank you |
| [2021-02-24 20:04:57] |
| washingtonb - Posts: 5 |
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Hello, Was this every resolved? |
| [2021-02-25 00:47:56] |
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There is no support for the broker mentioned. The broker does not understand what they are even making reference to.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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