Support Board
Date/Time: Wed, 05 Mar 2025 01:14:38 +0000
Log of connection error - Error running DTC server program
View Count: 921
| [2020-12-05 18:29:25] |
| User190510 - Posts: 1 |
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Dear Sirs, This is just to say that I have a connection error when trying to connecto to my rythmic account for real-time data. I have just sent you a copy of the log automatically through the standard procedures. I have also attached a copy of the log in .jpg format to this message. As you can see, the error I get is specifically: "Error running DTC server program C:\SierraChart\RIM\DTCBridge.exe" I would much appreciate your feedback in order to solve this issue. With kind regards, Ginés Evangelista |
 Log of connection error.jpg / V - Attached On 2020-12-05 18:27:11 UTC - Size: 298.12 KB - 259 views |
| [2020-12-07 00:46:04] |
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The problem is there are missing Rithmic bridge files. You can download then from here: Rithmic Bridge Files Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-01-11 09:10:38] |
| Yeager - Posts: 131 |
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i see the link no longer has the bridge files available. Is there an update for this issue? many thanks |
| [2022-01-11 15:03:03] |
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You need to use the new Rithmic connection for Sierra Chart. Instructions: Rithmic Trading Platform Service: Setup Instructions This requires the current version. And also be aware of this information here regarding historical data (Which has a solution): Rithmic Trading Platform Service: Rithmic Support Policy Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-01-11 15:09:20
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