Support Board
Date/Time: Thu, 13 Feb 2025 10:00:03 +0000
Realtime feed - Denali
View Count: 515
| [2020-11-30 15:56:42] |
| Newsetsub - Posts: 8 |
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My account is upto date with payments. Still not able to see realtime data .Need some help.
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| [2020-11-30 17:32:10] |
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In your case you need to follow the steps starting at 9 here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions Make sure to translate the symbols as explained. And also be aware that you only are authorized for real-time data for CBOT symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-02 04:26:45] |
| Newsetsub - Posts: 8 |
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i exactly did as per the note. I am still not able to see real time data. I am still seeing 10 mins delayed data for esz20
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| [2020-12-02 04:38:29] |
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Yes that does make sense because the ES futures market is a CME symbol. You need to activate the CME exchange from here: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-02 04:38:38
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