Support Board
Date/Time: Thu, 13 Feb 2025 08:03:15 +0000
Blank chart after changing timezone
View Count: 521
| [2020-11-29 06:21:34] |
| Sargon Petros - Posts: 57 |
|
Hi, Since using Sierrachart, my Data settings for Denali have been on Singapore time (GMT+8) and I've manually configured each chart to represent Eastern time. When trying to change the timezone of a new chart, for some reason it goes blank and the log file says there's no data to display. I tried changing the timezone of the data feed itself to be Eastern time but the chart then only displays if I manually set it to GMT+8. All my original charts are OK, it's just these new ones for some reason. The only difference is that I'm using the overlay study to show each of the S&P Sector indices. Each of the individual charts went blank too. Please let me know what the steps are to rectify this. |
 studies.png / V - Attached On 2020-11-29 06:20:00 UTC - Size: 40.62 KB - 182 views main screen.PNG / V - Attached On 2020-11-29 06:21:02 UTC - Size: 39.23 KB - 183 views |
| [2020-11-29 16:59:07] |
| |
|
Check the Chart Session Times: Chart Session Times They need to be relative to the time zone you are using. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-29 17:09:50] |
| Sargon Petros - Posts: 57 |
|
Thanks - when I check "Use evening/full session" the charts reappear. Essentially I want to see the charts in their native time rather than my local time which is now the case - is this the correct way to do this ?
|
| [2020-11-29 17:13:54] |
| Sargon Petros - Posts: 57 |
|
Separately, how do I add the label for the main chart as I did in the Subgraph for the overlays?
|
| subgraph.PNG / V - Attached On 2020-11-29 17:13:48 UTC - Size: 38.24 KB - 191 views |
| [2020-11-29 19:58:21] |
| |
|
If the charts are set to Eastern time and you are looking at US cash indices you would use a Start Time of 09:30:00 and an End Time of 15:59:59. Regarding post #4, you need to use another Overlay study and overlay the main price graph of the same chart. You can then select Chart >> Graph Draw Types >> Blank to hide the original chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-29 19:58:33
|
To post a message in this thread, you need to log in with your Sierra Chart account: