Support Board
Date/Time: Thu, 13 Feb 2025 07:44:23 +0000
Custom study does not appear in the Add Custom Study list
View Count: 860
| [2020-11-28 19:42:58] |
| User645832 - Posts: 99 |
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Hello, I have compiled the attached .cpp file using Analysis --> Remote Build which was successful and created a file called MACD_zerolag_64.dll in the \Data folder. Now I am trying to add that custom study but for some reason it does not appear on the list. Can you please assist? |
 MACD_zerolag.cpp - Attached On 2020-11-28 19:39:25 UTC - Size: 5.32 KB - 358 views |
| [2020-11-29 20:20:40] |
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Check the Window >> Message Log for any messages related to the loading of that DLL. Provide the message related to the loading of that DLL so we can look at it.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-29 20:21:01
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| [2020-11-30 05:35:27] |
| User645832 - Posts: 99 |
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HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Creating socket. Using TLS 1.2. | 2020-11-30 07:33:22.162 HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | New receive buffer size: 32768 | 2020-11-30 07:33:22.162 HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Connecting to IP: 88.99.0.216. | 2020-11-30 07:33:22.162 HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | New receive buffer size: 65536 | 2020-11-30 07:33:26.249 HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | New receive buffer size: 131072 | 2020-11-30 07:33:26.519 Setting study DLL module function objects to indicate DLL is not loaded: C:\SierraChart\Data\MACD_zerolag.dll | 2020-11-30 07:33:26.647 Study DLL module not found for: C:\SierraChart\Data\MACD_zerolag.dll | 2020-11-30 07:33:26.648 HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | CloseSocket call. | 2020-11-30 07:33:26.902 HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-30 07:33:26.902 HTTPS connection ID:1 to build.sierrachart.com:443 for request ID:1 (3) | Shutdown started. Waiting for graceful close. | 2020-11-30 07:33:26.902 |
| [2020-11-30 06:07:24] |
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Select Analysis >> Build Custom Studies DLL >> Build >> Allow Load DLLs. And try again.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-30 06:07:30
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| [2020-11-30 06:15:03] |
| User645832 - Posts: 99 |
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Nothing happens when I select it
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| [2020-11-30 06:26:25] |
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We really do not know exactly what you are doing or what is going on in your case. Restart Sierra Chart, and then rebuild the custom study CPP file again. Make sure Sierra Chart is not running in Safe Mode: Sierra Chart - Software Login Instructions: Using Safe Mode Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-30 06:33:05] |
| User645832 - Posts: 99 |
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I did restart Sierrachart and it is NOT in safe mode. Is there a way you could add this DLL to the custom indicators list from your end? |
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