Support Board
Date/Time: Fri, 31 Jan 2025 09:02:31 +0000
[Locked] - Denali Data Feed to Offer Market by Order Support in December!
View Count: 11407
| [2021-01-04 02:56:47] |
| j4ytr4der_ - Posts: 944 |
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Oh of course! When I updated, that setting must have gotten reverted. Working once again.
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| [2021-01-04 03:48:57] |
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Regarding post #72 and #73, with market by order data in a sub instance. This is not yet implemented. We will try to have this out in a couple of days.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2021-01-04 03:49:06
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| [2021-01-05 14:17:04] |
| j4ytr4der_ - Posts: 944 |
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BTW the MBO filter is again not working for me. It was working once I turned support for MBO back on after updating, but this morning... no filter. It's set to 50 and I still see all the 10+ lots. I have dis/reconnected to the feed, made sure the custom symbol settings are enabled, etc. Incidentally should issues with MBO be posted in this thread or is the feature released enough to warrant threads on their own? |
| [2021-01-05 14:37:59] |
| John - SC Support - Posts: 37621 |
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WRT Post #77: We are not able to reproduce this. When we change the Symbol Settings to filter a larger number, then disconnect and reconnect to the data feed, it is working correctly. Make sure that the symbol that you are editing is the symbol that you are using in the chart at that moment. For instance, if you are using the Trading Evaluator Service with the e-Mini S&P 500 Index then the symbol to edit would be "ES?##". But if you have your service set to "SC Futures Order Routing/Data", then the symbol to edit would be "ES?##_FUT_CME". After a change, you need to disconnect and reconnect to the data feed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-05 15:06:22] |
| j4ytr4der_ - Posts: 944 |
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Thanks John. I am using ES with the MES trade-only symbol on your Trading Evaluator service, so I was editing ES?##. No change though... I'll try relaunching the whole platform.
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| [2021-01-05 15:09:11] |
| j4ytr4der_ - Posts: 944 |
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Nope still no change. Anything else you'd like me to try just let me know.
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| [2021-01-05 18:09:10] |
| John - SC Support - Posts: 37621 |
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Do you definitely have the option for Use As Trade-Only Symbol Enabled? If not, then the data in the MBO columns are going to be from the MES symbol, in which case you would need to update that symbol's settings.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2021-01-05 18:17:34] |
| j4ytr4der_ - Posts: 944 |
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Yes most definitely, I've been trading it this morning.
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| [2021-01-06 02:40:31] |
| j4ytr4der_ - Posts: 944 |
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Now it's working as expected. No idea why. All I did was switch to a different datafeed (Rithmic), then switch back.
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