Support Board
Date/Time: Thu, 13 Feb 2025 03:35:30 +0000
Not getting real time data - Coming from AMP Futures with CQG
View Count: 469
| [2020-11-24 16:00:58] |
| LeDork - Posts: 19 |
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Hi There, I'm an AMP customer and just got my account opened with Sierra after putting in a request for CQG data feed with Sierra charts. Popped open an ES Futures chart and noticed I'm getting delayed data of 10 mins and 9 seconds. Is there anything I should be doing on my end to make sure I get real time data? I noticed in my account settings that a few forms have not been completed and I'm wondering if that's why. Can you please advise me or point me in the right direction of the things I need to do in order to get real time data? I'm certain I'm paying for it through AMP. P.S. Also noticed in account details that my country is Afghanistan which is incorrect, I'm in Canada. Thanks! |
| [2020-11-24 16:39:57] |
| John - SC Support - Posts: 37916 |
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You need to follow the Setup Instructions at the following link in order to get your Sierra Chart connected to your CQG account: CQG Trading Platform Service: Setup Instructions In terms of the country, you can update your contact information at this link: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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