Support Board
Date/Time: Thu, 13 Feb 2025 03:30:54 +0000
question ??
View Count: 498
| [2020-11-24 15:19:59] |
| aurel88 - Posts: 8 |
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Bonjour, Quand je me connecte sur mon compte avec mon ordinateur portable et mon autre ordinateur en mème temps l'un des deux se deconnecte pourquoi ? normalement j'ai le droit a deux systèmes |
| [2020-11-24 16:33:08] |
| John - SC Support - Posts: 37916 |
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From Google Translate: When I log into my account with my laptop and my other computer at the same time one of them logs out why? normally I have the right to two systems
Yes, you have the ability to run 2 Sierra Chart installations on 2 different computers at the same time. On the second computer try using the Forced Login option to be sure that the local system is updated with the correct information. Follow these instructions: Sierra Chart - Software Login Instructions: Forced Login For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-24 21:49:11] |
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Based on your description, the problem is connectivity to an external service. We cannot help with that. You need to contact the trading service provider in this case which is Rithmic. We very much recommend that you change to the Sierra Chart Order Routing service instead as a solution to this: Sierra Chart / Trading Technologies Futures Order Routing Service Also refer to this section here about connections for the required Denali Exchange Data Feed: Denali Exchange Data Feed: Connections Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-24 21:49:41
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