Login Page - Create Account

Support Board


Date/Time: Thu, 13 Feb 2025 03:34:21 +0000



High/Low for Time Period - Extended is misbehaving

View Count: 524

[2020-11-23 18:49:53]
User203781 - Posts: 55
I am using it to display the range of the first 5 minutes at the open of the session. We have been in a downtrend for quite a while. For some reason, the OR band refuses to move off the top of the chart, compressing price activity to a narrow area at the bottom. For nearly an hour, it seemed that nothing was happening. The "trading range" proved to be more than 40 points high. (Glad I was distracted from trading at the time!)

At the moment, the OR band occupies 30 points at the top of the chart, and there is a gap of 40 points below the bottom of the range and the highest price bar on the screen. When I remove this study from the chart, the display returns to normal.

Guessing a setting is wrong, but I can't find one that changes anything. What gives?

Thanks.
[2020-11-23 20:02:29]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart to the latest version following the instructions here:
Software Download: Fast Update

And also set the Scale Range to Same as Region for that study:
Chart Scale and Scale Adjusting: Opening the Scale Settings Window For a Study
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-11-23 20:03:46

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account