Login Page - Create Account

Support Board


Date/Time: Thu, 13 Feb 2025 03:20:45 +0000



Unable to connect to data feed

View Count: 436

[2020-11-23 15:24:49]
Rife_ - Posts: 5
Hi,

Today my SierraChart was unable to connect to the data feed. I have sent the log. Yesterday it was working fine. My account has balance.
[2020-11-23 15:38:05]
Sierra Chart Engineering - Posts: 104368
First update to current version:
Software Download: Fast Update

And follow the instructions here for Cryptocurrency data:
Cryptocurrency / Bitcoin Data and Trading Services: Setup Instructions
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account