Support Board
Date/Time: Thu, 13 Feb 2025 03:04:15 +0000
Data Feed - No Historical Data after 11/20
View Count: 439
[2020-11-23 08:14:55] |
stevek - Posts: 1 |
Charts have not updated overnight session this morning via the historical chart data. Delete and download all data, all charts has not corrected this. Occurring on ES, ZN, CL, GC. Please advise. Date Time Of Last Edit: 2020-11-23 08:31:39
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Private File |
[2020-11-23 09:08:05] |
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For the record you are using Transact, and there was a problem with the server from Transact for historical data. This is now resolved. Follow the instructions here to download the missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-23 09:08:11
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