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Date/Time: Thu, 13 Feb 2025 03:23:59 +0000



Error getting list of user files to download on - V2159 - Update to current - and roll

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[2020-11-22 11:39:58]
User92573 - Posts: 544
Dear Support

I am receiving the following error in my log "Error getting list of user files to download ... " which occurred when I updated to current version and then when I rolled back as well.

This is not something I've noticed previously and I have made no changes to Sierra settings.

I'd be grateful for your assistance and have have attached screenshot.

Many thanks
Date Time Of Last Edit: 2020-11-22 11:42:59
imageSC Error getting list of user files to download on - V2159 -.png / V - Attached On 2020-11-22 11:38:35 UTC - Size: 18.08 KB - 179 views
[2020-11-23 15:59:02]
John - SC Support - Posts: 37916
All that is stating is that you have your status set to "Disabled" for automatically downloading any shared files with you. You can change the status of that setting here:
https://www.sierrachart.com/UserControlPanel.php?page=EnabledCustomStudies&UserID=78160#FileDownload

Therefore, there is nothing you need to do/worry about with regards to this. It is just informational.
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