Support Board
Date/Time: Thu, 13 Feb 2025 03:10:31 +0000
Error connecting to data or trading service
View Count: 575
| [2020-11-20 15:43:13] |
| User645429 - Posts: 4 |
|
Good morning, Have had no problems for months until this morning. Could not connect and getting message about software on host machine causing problems. Have tried firewalls Off but no success. Here is the message log. Appreciate any guidance. Thank you Reading Internal Order ID file. | 2020-11-20 09:32:08.951 Reading Trade Orders file. | 2020-11-20 09:32:09.033 Reading Trade Positions file. | 2020-11-20 09:32:09.034 Reading Account Balance file. | 2020-11-20 09:32:09.034 UDPListener (1596). Port 22904 | Listening on UDP port 22904. | 2020-11-20 09:32:09.053 Software version: 2191 64-bit | 2020-11-20 09:32:09.053 Primary Thread ID: 7000 | 2020-11-20 09:32:09.053 Usage end date: 2020-12-05 | 2020-11-20 09:32:09.053 Enabled for: Advanced Features 2. | 2020-11-20 09:32:09.053 Enabled for: Sierra Chart Historical Data Service. | 2020-11-20 09:32:09.053 Enabled for: Denali Real-Time Exchange Data Feed. | 2020-11-20 09:32:09.053 Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2020-11-20 09:32:09.053 Enabled for exchange2: CME (Trading Account Required) | 2020-11-20 09:32:09.053 Enabled for exchange2: CBOT (Trading Account Required) | 2020-11-20 09:32:09.053 Enabled for exchange2: COMEX (Trading Account Required) | 2020-11-20 09:32:09.053 Enabled for exchange2: NYMEX (Trading Account Required) | 2020-11-20 09:32:09.053 Allow Support for Sierra Chart Data Feeds is enabled. | 2020-11-20 09:32:09.053 Current selected Data/Trading service: CQG WebAPI | 2020-11-20 09:32:09.053 Custom symbol settings values: enabled | 2020-11-20 09:32:09.053 Chart Update Interval: 500 | 2020-11-20 09:32:09.053 Intraday Data Storage Time Unit: 0 | 2020-11-20 09:32:09.053 Time Zone: -06:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2020-11-20 09:32:09.053 2020-11-20 15:32:09 Local computer time in UTC | 2020-11-20 09:32:09.053 2020-11-20 09:32:09 Local computer time in SC Time Zone | 2020-11-20 09:32:09.053 2020-11-20 15:32:06 Server time in UTC | 2020-11-20 09:32:09.053 Local computer UTC time and Server UTC time difference: 1 seconds. | 2020-11-20 09:32:09.053 Program path: C:\SierraChart\ | 2020-11-20 09:32:09.053 Data Files path: C:\SierraChart\Data\ | 2020-11-20 09:32:09.053 OS Version Number: 10.0 | 2020-11-20 09:32:09.053 Locale Setting: C | 2020-11-20 09:32:09.053 DLLs: DivergenceDetector_64.dll, EdgeTradingGroup.dll, EdgeTradingGroup_64.dll, EminiPlayerIntradaySuite_64 (1).dll, eminiplayer_64.dll, EndedAuction_64.dll, ETG Audio.dll, ETOFSv2.0.dll, ETOFSv2.0_64.dll, ETOFSv3_64.dll, ExahustionDetector_64.dll, JoboPinch_64.dll, LinearRegressionLocation_64.dll, openal32.dll, PivotLine_64.dll, PoorStructure_64.dll, PrevReferences_64.dll, PriceTickDivergence_64.dll, ProfilePeriods_64.dll, ProfileValue_64.dll, ReconstructedTape_64.dll, sst_FreeBundle.dll, sst_FreeBundle_2151.dll | 2020-11-20 09:32:09.054 Allowed protected custom studies: EMiniPlayer, EminiPlayer Intraday Suite, Emoji Trading Order Flow Suite v2, ETG, ETG Audio, Pit - Divergence Detector, Pit - Ended Auction, Pit - Exahustion Detector, Pit - Jobo Pinch, Pit - Linear Regression Location, Pit - Pivot Line, Pit - Poor Structure, Pit - Previous References, Pit - Price Tick Divergence, Pit - Profile Periods, Pit - Profile Value, Pit - Reconstructed Tape, Pit - Statistics Bubbles, Pit - Tick Statistics, Pit - Volume Comparison, Pit - Volume Ticker Comparison, SST_FreeBundle, VerbalJournal | 2020-11-20 09:32:09.054 Created the DTC Protocol server. | 2020-11-20 09:32:09.056 DTC Protocol Server listening on port 11099. | 2020-11-20 09:32:09.058 Created the DTC Protocol historical data server. | 2020-11-20 09:32:09.058 HD Server Manager | Listening on port 11098 | 2020-11-20 09:32:09.059 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2020-11-20 09:32:09.059 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2020-11-20 09:32:09.078 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2020-11-20 09:32:09.388 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2020-11-20 09:32:09.388 Received 5 login tokens. | 2020-11-20 09:32:10.073 Symbol settings MD5 received. Request ID: 1. | 2020-11-20 09:32:10.538 Symbol settings are up-to-date for cqg. | 2020-11-20 09:32:10.538 CQG WebAPI | Connecting to server api.cqg.com | 2020-11-20 09:32:15.596 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2020-11-20 09:32:15.596 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2020-11-20 09:32:15.597 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2020-11-20 09:32:15.597 CQG WebSocket socket (1) | Connecting to IP: 203.192.64.152. | 2020-11-20 09:32:15.597 CQG WebSocket | Opening WebSocket. | 2020-11-20 09:32:15.656 CQG WebSocket | Sending WebSocket handshake. | 2020-11-20 09:32:15.656 Service connection timed out. Will disconnect and retry. | 2020-11-20 09:33:15.592 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-11-20 09:33:15.592 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-20 09:33:15.592 CQG WebSocket socket (1) | CloseSocket call. | 2020-11-20 09:33:15.608 CQG WebSocket socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-20 09:33:15.608 CQG WebSocket | WebSocket closed. | 2020-11-20 09:33:15.608 CQG WebAPI | WebSocket closed. | 2020-11-20 09:33:15.608 CQG WebAPI | Disconnected. | 2020-11-20 09:33:15.608 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-20 09:33:15.608 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2020-11-20 09:33:15.608 CQG WebAPI | Connecting to server api.cqg.com | 2020-11-20 09:33:18.624 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2020-11-20 09:33:18.625 CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2020-11-20 09:33:18.847 CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2020-11-20 09:33:18.847 CQG WebSocket socket (2) | Connecting to IP: 203.192.64.152. | 2020-11-20 09:33:18.847 CQG WebSocket | Opening WebSocket. | 2020-11-20 09:33:18.876 CQG WebSocket | Sending WebSocket handshake. | 2020-11-20 09:33:18.876 CQG WebSocket socket (2) | Socket gracefully closed by remote side. | 2020-11-20 09:33:32.890 CQG WebSocket socket (2) | CloseSocket call. | 2020-11-20 09:33:32.890 CQG WebSocket socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-20 09:33:32.890 CQG WebSocket | Network socket for WebSocket has been closed by remote side or error. | 2020-11-20 09:33:32.890 CQG WebAPI | WebSocket closed. | 2020-11-20 09:33:32.890 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-11-20 09:33:32.890 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-20 09:33:32.890 CQG WebSocket socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2020-11-20 09:33:32.890 CQG WebSocket socket (0) | CloseSocket call. | 2020-11-20 09:33:32.901 CQG WebAPI | Disconnected. | 2020-11-20 09:33:32.901 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-20 09:33:32.901 CQG WebAPI | Connecting to server api.cqg.com | 2020-11-20 09:33:35.922 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2020-11-20 09:33:35.923 CQG WebSocket socket (3) | Creating socket. Using TLS 1.2. | 2020-11-20 09:33:35.924 CQG WebSocket socket (3) | New receive buffer size: 5242880 | 2020-11-20 09:33:35.924 CQG WebSocket socket (3) | Connecting to IP: 203.192.64.152. | 2020-11-20 09:33:35.924 CQG WebSocket socket (2) | Write has completed. Shutdown being performed. | 2020-11-20 09:33:38.056 CQG WebSocket socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-11-20 09:33:38.056 CQG WebSocket socket (2) | Closed. | 2020-11-20 09:33:38.057 CQG WebSocket | Opening WebSocket. | 2020-11-20 09:33:38.955 CQG WebSocket | Sending WebSocket handshake. | 2020-11-20 09:33:38.955 CQG WebSocket socket (3) | Socket gracefully closed by remote side. | 2020-11-20 09:33:44.284 CQG WebSocket socket (3) | CloseSocket call. | 2020-11-20 09:33:44.285 CQG WebSocket socket (3) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-20 09:33:44.285 CQG WebSocket | Network socket for WebSocket has been closed by remote side or error. | 2020-11-20 09:33:44.285 CQG WebAPI | WebSocket closed. | 2020-11-20 09:33:44.285 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-11-20 09:33:44.285 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-20 09:33:44.285 CQG WebSocket socket (3) | Write in progress. Shutdown being delayed. PendingSize=0 | 2020-11-20 09:33:44.285 CQG WebSocket socket (0) | CloseSocket call. | 2020-11-20 09:33:44.296 CQG WebAPI | Disconnected. | 2020-11-20 09:33:44.296 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-20 09:33:44.296 CQG WebAPI | Connecting to server api.cqg.com | 2020-11-20 09:33:47.317 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2020-11-20 09:33:47.317 CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2020-11-20 09:33:47.318 CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2020-11-20 09:33:47.319 CQG WebSocket socket (2) | Connecting to IP: 203.192.64.152. | 2020-11-20 09:33:47.319 CQG WebSocket | Opening WebSocket. | 2020-11-20 09:33:47.347 CQG WebSocket | Sending WebSocket handshake. | 2020-11-20 09:33:47.347 CQG WebSocket socket (2) | Socket gracefully closed by remote side. | 2020-11-20 09:33:55.367 CQG WebSocket socket (2) | CloseSocket call. | 2020-11-20 09:33:55.367 CQG WebSocket socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-20 09:33:55.367 CQG WebSocket | Network socket for WebSocket has been closed by remote side or error. | 2020-11-20 09:33:55.367 CQG WebAPI | WebSocket closed. | 2020-11-20 09:33:55.367 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-11-20 09:33:55.367 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-20 09:33:55.367 CQG WebSocket socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 | 2020-11-20 09:33:55.367 CQG WebSocket socket (0) | CloseSocket call. | 2020-11-20 09:33:55.392 CQG WebAPI | Disconnected. | 2020-11-20 09:33:55.393 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-20 09:33:55.393 CQG WebAPI | Connecting to server api.cqg.com | 2020-11-20 09:33:58.395 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2020-11-20 09:33:58.395 CQG WebSocket socket (4) | Creating socket. Using TLS 1.2. | 2020-11-20 09:33:58.396 CQG WebSocket socket (4) | New receive buffer size: 5242880 | 2020-11-20 09:33:58.396 CQG WebSocket socket (4) | Connecting to IP: 203.192.64.152. | 2020-11-20 09:33:58.396 CQG WebSocket | Opening WebSocket. | 2020-11-20 09:33:58.421 CQG WebSocket | Sending WebSocket handshake. | 2020-11-20 09:33:58.421 CQG WebSocket socket (2) | Write has completed. Shutdown being performed. | 2020-11-20 09:34:06.559 CQG WebSocket socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-11-20 09:34:06.559 CQG WebSocket socket (2) | Closed. | 2020-11-20 09:34:06.560 Service connection timed out. Will disconnect and retry. | 2020-11-20 09:34:58.390 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-11-20 09:34:58.390 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-20 09:34:58.390 CQG WebSocket socket (4) | CloseSocket call. | 2020-11-20 09:34:58.406 CQG WebSocket socket (4) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-20 09:34:58.406 CQG WebSocket | WebSocket closed. | 2020-11-20 09:34:58.406 CQG WebAPI | WebSocket closed. | 2020-11-20 09:34:58.406 CQG WebAPI | Disconnected. | 2020-11-20 09:34:58.406 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-20 09:34:58.406 CQG WebSocket socket (4) | Shutdown started. Waiting for graceful close. | 2020-11-20 09:34:58.407 CQG WebSocket socket (3) | Timed out waiting for final send. Canceling I/O. | 2020-11-20 09:34:58.922 CQG WebSocket socket (3) | Write has completed. Shutdown being performed. | 2020-11-20 09:34:58.922 CQG WebSocket socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2020-11-20 09:34:58.922 CQG WebSocket socket (3) | Closed. | 2020-11-20 09:34:58.922 CQG WebAPI | Connecting to server api.cqg.com | 2020-11-20 09:35:01.418 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2020-11-20 09:35:01.418 CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2020-11-20 09:35:01.419 CQG WebSocket socket (2) | New receive buffer size: 5242880 | 2020-11-20 09:35:01.420 CQG WebSocket socket (2) | Connecting to IP: 203.192.64.152. | 2020-11-20 09:35:01.420 CQG WebSocket | Opening WebSocket. | 2020-11-20 09:35:01.449 CQG WebSocket | Sending WebSocket handshake. | 2020-11-20 09:35:01.449 CQG WebSocket socket (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-11-20 09:35:07.789 * CQG WebSocket socket (4) | Socket gracefully closed by remote side. | 2020-11-20 09:35:07.789 CQG WebSocket socket (4) | Closed. | 2020-11-20 09:35:07.789 CQG WebSocket socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-11-20 09:35:16.569 * CQG WebSocket socket (1) | Socket gracefully closed by remote side. | 2020-11-20 09:35:16.569 CQG WebSocket socket (1) | Closed. | 2020-11-20 09:35:16.569 Service connection timed out. Will disconnect and retry. | 2020-11-20 09:36:01.437 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-11-20 09:36:01.437 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-20 09:36:01.437 CQG WebSocket socket (2) | CloseSocket call. | 2020-11-20 09:36:01.454 CQG WebSocket socket (2) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-20 09:36:01.454 CQG WebSocket | WebSocket closed. | 2020-11-20 09:36:01.454 CQG WebAPI | WebSocket closed. | 2020-11-20 09:36:01.454 CQG WebAPI | Disconnected. | 2020-11-20 09:36:01.454 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-20 09:36:01.454 CQG WebSocket socket (2) | Shutdown started. Waiting for graceful close. | 2020-11-20 09:36:01.454 CQG WebAPI | Connecting to server api.cqg.com | 2020-11-20 09:36:04.471 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2020-11-20 09:36:04.471 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2020-11-20 09:36:04.472 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2020-11-20 09:36:04.473 CQG WebSocket socket (1) | Connecting to IP: 203.192.64.152. | 2020-11-20 09:36:04.473 CQG WebSocket | Opening WebSocket. | 2020-11-20 09:36:04.503 CQG WebSocket | Sending WebSocket handshake. | 2020-11-20 09:36:04.503 CQG WebSocket socket (1) | CloseSocket call. | 2020-11-20 09:36:06.890 CQG WebSocket socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-20 09:36:06.890 CQG WebSocket | WebSocket closed. | 2020-11-20 09:36:06.890 CQG WebAPI | WebSocket closed. | 2020-11-20 09:36:06.890 CQG WebAPI | Disconnected. | 2020-11-20 09:36:06.890 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2020-11-20 09:36:06.890 Requested symbol settings for service code sc_futures.dtc.trading. Request ID: 2. | 2020-11-20 09:36:06.924 CQG WebSocket socket (0) | CloseSocket call. | 2020-11-20 09:36:06.925 CQG WebSocket socket (0) | CloseSocket call. | 2020-11-20 09:36:06.928 CQG WebSocket socket (0) | CloseSocket call. | 2020-11-20 09:36:06.928 Current selected Data/Trading service: SC Futures Order Routing/Data | 2020-11-20 09:36:06.929 Will reconnect to the server in 1.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-20 09:36:06.955 SC Futures Order Routing/Data | Connecting to the server futurestrading2.sierracharts.com. Port 11098 | 2020-11-20 09:36:07.965 DTC Client socket (5) | Creating socket. Using TLS 1.2. | 2020-11-20 09:36:07.997 DTC Client socket (5) | New receive buffer size: 5242880 | 2020-11-20 09:36:07.998 DTC Client socket (5) | Connecting to IP: 208.185.224.129. | 2020-11-20 09:36:07.998 SC Futures Order Routing/Data | Network connection to server complete. | 2020-11-20 09:36:08.294 SC Futures Order Routing/Data | Starting socket receive thread. | 2020-11-20 09:36:08.294 SC Futures Order Routing/Data | Sending encoding request to server: Binary VLS. Compression: none | 2020-11-20 09:36:08.295 SC Futures Order Routing/Data | Setting DTC encoding to Binary VLS | 2020-11-20 09:36:09.177 SC Futures Order Routing/Data | Sending logon request message. | 2020-11-20 09:36:09.177 Symbol settings received. Request ID: 2. | 2020-11-20 09:36:09.316 SC Futures Order Routing/Data | Received logon response. | 2020-11-20 09:36:09.471 SC Futures Order Routing/Data | Server Name: SC DTC Server. | 2020-11-20 09:36:09.471 SC Futures Order Routing/Data | Server protocol version: 8. Client protocol version: 8 | 2020-11-20 09:36:09.471 SC Futures Order Routing/Data | Connection error: Trade account not assigned. | 2020-11-20 09:36:09.471 * SC Futures Order Routing/Data | Waiting for socket receive thread to end | 2020-11-20 09:36:09.519 DTC Client socket (5) | CloseSocket call. | 2020-11-20 09:36:09.519 DTC Client socket (5) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-20 09:36:09.519 DTC Client socket (5) | Shutdown started. Waiting for graceful close. | 2020-11-20 09:36:09.520 SC Futures Order Routing/Data | Disconnected. | 2020-11-20 09:36:09.520 DTC Client socket (5) | Socket gracefully closed by remote side. | 2020-11-20 09:36:09.811 DTC Client socket (5) | Closed. | 2020-11-20 09:36:09.811 CQG WebSocket socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-11-20 09:36:23.724 * CQG WebSocket socket (1) | Socket gracefully closed by remote side. | 2020-11-20 09:36:23.724 CQG WebSocket socket (1) | Closed. | 2020-11-20 09:36:23.724 Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 3. | 2020-11-20 09:36:29.120 Current selected Data/Trading service: CQG WebAPI | 2020-11-20 09:36:29.120 Symbol settings MD5 received. Request ID: 3. | 2020-11-20 09:36:30.617 Requested symbol settings for service code cqg. Request ID: 4. | 2020-11-20 09:36:30.618 Symbol settings received. Request ID: 4. | 2020-11-20 09:36:33.089 CQG WebAPI | Connecting to server api.cqg.com | 2020-11-20 09:36:43.069 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2020-11-20 09:36:43.069 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2020-11-20 09:36:43.069 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2020-11-20 09:36:43.069 CQG WebSocket socket (1) | Connecting to IP: 203.192.64.152. | 2020-11-20 09:36:43.069 CQG WebSocket | Opening WebSocket. | 2020-11-20 09:36:43.093 CQG WebSocket | Sending WebSocket handshake. | 2020-11-20 09:36:43.093 CQG WebSocket socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-11-20 09:36:51.747 * CQG WebSocket socket (2) | Socket gracefully closed by remote side. | 2020-11-20 09:36:51.747 CQG WebSocket socket (2) | Closed. | 2020-11-20 09:36:51.747 File >> Disconnect selected. | 2020-11-20 09:37:42.176 CQG WebSocket socket (1) | CloseSocket call. | 2020-11-20 09:37:42.176 CQG WebSocket socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-20 09:37:42.176 CQG WebSocket | WebSocket closed. | 2020-11-20 09:37:42.176 CQG WebAPI | WebSocket closed. | 2020-11-20 09:37:42.176 CQG WebAPI | Disconnected. | 2020-11-20 09:37:42.176 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2020-11-20 09:37:42.176 CQG WebSocket socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-11-20 09:37:42.200 * CQG WebSocket socket (1) | Socket gracefully closed by remote side. | 2020-11-20 09:37:42.200 CQG WebSocket socket (1) | Closed. | 2020-11-20 09:37:42.200 CQG WebAPI | Connecting to server api.cqg.com | 2020-11-20 09:37:45.804 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2020-11-20 09:37:45.804 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2020-11-20 09:37:45.804 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2020-11-20 09:37:45.804 CQG WebSocket socket (1) | Connecting to IP: 203.192.64.152. | 2020-11-20 09:37:45.804 CQG WebSocket | Opening WebSocket. | 2020-11-20 09:37:46.833 CQG WebSocket | Sending WebSocket handshake. | 2020-11-20 09:37:46.833 Service connection timed out. Will disconnect and retry. | 2020-11-20 09:38:45.806 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2020-11-20 09:38:45.806 Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-20 09:38:45.806 CQG WebSocket socket (1) | CloseSocket call. | 2020-11-20 09:38:45.822 CQG WebSocket socket (1) | 0 bytes remaining in receive buffer when socket closed. | 2020-11-20 09:38:45.822 CQG WebSocket | WebSocket closed. | 2020-11-20 09:38:45.822 CQG WebAPI | WebSocket closed. | 2020-11-20 09:38:45.822 CQG WebAPI | Disconnected. | 2020-11-20 09:38:45.822 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2020-11-20 09:38:45.822 CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. | 2020-11-20 09:38:45.822 CQG WebSocket socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. | 2020-11-20 09:38:46.162 * CQG WebSocket socket (1) | Socket gracefully closed by remote side. | 2020-11-20 09:38:46.162 CQG WebSocket socket (1) | Closed. | 2020-11-20 09:38:46.162 CQG WebAPI | Connecting to server api.cqg.com | 2020-11-20 09:38:48.829 CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 | 2020-11-20 09:38:48.829 CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. | 2020-11-20 09:38:49.045 CQG WebSocket socket (1) | New receive buffer size: 5242880 | 2020-11-20 09:38:49.045 CQG WebSocket socket (1) | Connecting to IP: 203.192.64.152. | 2020-11-20 09:38:49.045 CQG WebSocket | Opening WebSocket. | 2020-11-20 09:38:49.072 CQG WebSocket | Sending WebSocket handshake. | 2020-11-20 09:38:49.072 |
| [2020-11-20 16:14:31] |
| John - SC Support - Posts: 37916 |
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Refer to the Frequent Reconnections section in here: CQG Trading Platform Service: Solving CQG Market Data Feed Problems For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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