Support Board
Date/Time: Thu, 13 Feb 2025 04:01:59 +0000
Denali: single machine; >2 connections
View Count: 605
| [2020-11-19 22:17:34] |
| binaryduke - Posts: 378 |
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I wish to use Denali data in >2 SC instances on the same machine. Each instance will be connecting to a different trading service. Is this possible? (I see Denali allows two connections from the same machine. I have used DTC in the past but this precludes different trading services.) |
| [2020-11-19 23:19:47] |
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Yes this is fully supported. There is nothing special to do.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-20 12:28:23] |
| binaryduke - Posts: 378 |
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I wish to make more than two connections to Denali from the same machine (hence >2). I've just tested this and receive: SC Data - All Services | Data feed disconnected. Will reconnect in 30 seconds. | 2020-11-20 12:23:10.031 This is actually what I expected as the Denali documentation states: Two simultaneous connections to this data feed are supported on the same computer only. Additionally, multiple instances of Sierra Chart on the same computer can use the data feed through the Accessing Market Data from Other Instances of Sierra Chart method. If there are exchange bureaucracy reasons that prohibit more than 2 connections to the same Denali subscription, I have no problem using multiple Denali subscriptions, however I guess this would require a new SC account and then I'm paying for multiple SC licenses which should not be necessary on the same machine. Would appreciate a steer here. My aim is to have 4-6 SC instances running on the same server, all using Denali data, but trading/routing into different trading services. Thanks. |
| [2020-11-21 12:56:41] |
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If there are exchange bureaucracy reasons that prohibit more than 2 connections to the same Denali subscription, I have no problem using multiple Denali subscriptions, Yes we are very leery of allowing more connections. We think we could, but we do not want to take any chances. We have no problem allowing 3, but would rather just have a consistent policy that we know is not going to raise questions.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-21 12:57:27
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| [2020-11-21 13:41:49] |
| binaryduke - Posts: 378 |
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Thank you. I appreciate your position. The question remains though, how can I use a single Sierra Chart account with multiple Denali connections? I'd rather not pay for additional SC licenses to use on a single machine when the platform licensing terms don't require this. |
| [2020-11-24 09:42:36] |
| binaryduke - Posts: 378 |
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Giving this a bump… eager to understand the answer to the below. The question remains though, how can I use a single Sierra Chart account with multiple Denali connections? I'd rather not pay for additional SC licenses to use on a single machine when the platform licensing terms don't require this. |
| [2020-11-24 20:05:35] |
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You cannot. You need to pay for another Sierra Chart account.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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