Support Board
Date/Time: Thu, 06 Mar 2025 22:12:32 +0000
Denali Stuck in Sim Mode
View Count: 1090
| [2020-11-19 17:03:59] |
| User934886 - Posts: 42 |
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I can't place a live trade because Sierra keeps going back to Sim mode when i place a trade. I switched to Denali this month thru Amp.
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| [2020-11-19 17:12:49] |
| John - SC Support - Posts: 38464 |
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You need to finish the setup for the Sierra Chart Order Routing Service starting at Step #9 here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-08 16:13:27] |
| User934886 - Posts: 42 |
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Can't open Data/Trade Service settings window. I was trying out Rithmic data thru OneUp Trader program. But now I can't get back to my Amp acct/Regular account. |
| [2022-02-09 00:54:44] |
| John - SC Support - Posts: 38464 |
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What exactly happens when you select Global Settings >> Data/Trade Service Settings? Try selecting Window >> Reset Windows and then try to open the settings window again. Let us know what happens. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-10 09:25:25] |
| User934886 - Posts: 42 |
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how do i turn on the bid and ask columns along the price column like in the attached picture?
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 bid lines.png / V - Attached On 2022-02-10 09:23:49 UTC - Size: 16.24 KB - 157 views Attachment Deleted. |
| [2022-02-10 16:35:57] |
| John - SC Support - Posts: 38464 |
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Refer to the information here: Trade Menu: Draw DOM Graph on Chart (Trade menu) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-16 22:31:37] |
| User762614 - Posts: 9 |
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User934886 [Direct Messages] - Posts: 16 I can't place a live trade because Sierra keeps going back to Sim mode when i place a trade. I switched to Denali this month thru Amp. [2020-11-19 17:12:49] #2 John - SC Support [Direct Messages] - Posts: 13997 You need to finish the setup for the Sierra Chart Order Routing Service starting at Step #9 here: https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions I have the same problem as user934886. When I go to do step 9, that is not an option. With current selected service set at "SC data-All Services (data)" there is only Intraday download interval in "service settings". |
| [2022-02-17 02:37:53] |
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Regarding post #7, who is your broker?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-17 02:53:07] |
| User762614 - Posts: 9 |
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Amp
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| [2022-02-17 03:08:44] |
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AMP uses CQG. So you need to follow the CQG setup instructions here: CQG Trading Platform Service: Setup Instructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2022-02-17 03:14:02] |
| User762614 - Posts: 9 |
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Just confirming: it is not possible to use Denali data feed and send route orders to Amp? I use the Denali data feed, as the CQG data doesn't work for order flow. But I'd still like to be able to place orders directly from the chart. Thank you
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| [2022-02-17 03:42:24] |
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You definitely can use the Denali Data Feed with CQG. This is explained here: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2022-02-17 03:42:37
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