Support Board
Date/Time: Wed, 12 Feb 2025 22:12:20 +0000
SC not allowing me to trade one instrument, but allowing others
View Count: 477
| [2020-11-18 20:00:20] |
| Anapurna - Posts: 10 |
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SC allows me to trade MES, M6A, but not MCD (e micro USD/CAD) Why would that be, and how would I enable that? Thanks! |
| [2020-11-18 20:16:05] |
| John - SC Support - Posts: 37915 |
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Look in your Trade Service Log when you try to place an order for the MCD and tell us what message you are getting.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-18 20:30:48] |
| Anapurna - Posts: 10 |
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here you go: SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: No limits | SenderSubID: **. Text: Parent order. Tag: A SimpleBracket -7 S-+10 T.twconfig. Internal Order ID: 179829. Service Order ID: 3916797. Symbol: MCDZ20_FUT_CME. Account: ** | 2020-11-18 15:24:59.692 * Thank you Date Time Of Last Edit: 2020-11-18 21:33:10
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| [2020-11-18 21:33:24] |
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Contact your broker and let them know you are getting this error for that particular product: Text: No limits They need to set the limits on it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-18 21:33:37
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