Login Page - Create Account

Support Board


Date/Time: Wed, 12 Feb 2025 22:27:35 +0000



Gaps in data

View Count: 457

[2020-11-18 15:07:33]
User609896 - Posts: 7
Hello,
After changing package 5 to package 3 - 11.11.2020 there are gaps in the data. See Annex. Support AMP Global wrote me to contact you.
Thank you Petr Plachy AC104859
http://www.sierrachart.com/image.php?Image=1605672936607.png
[2020-11-18 15:24:42]
Sierra Chart Engineering - Posts: 104368
We see you are using Rithmic. We have discontinued technical support for Rithmic. And we no longer provide historical data for Rithmic either.

You need to use the Sierra Chart Order Routing Service instead:
Sierra Chart / Trading Technologies Futures Order Routing Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account