Support Board
Date/Time: Wed, 12 Feb 2025 21:07:24 +0000
Not receiving DOM data
View Count: 507
| [2020-11-17 15:08:28] |
| User436009 - Posts: 1 |
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Dear, I cannot see DOM data and I have this message; "Separate subcription for market depth updates not supported". Would you be kind enough to help me ? Kind regards Quentin |
| [2020-11-17 15:17:26] |
| John - SC Support - Posts: 37910 |
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You have signed up for the Non-Professional CME exchanges, which means that you need to connect to your live, funded futures trading account at the beginning of each month to qualify for the lower-priced exchange fees. You have not connected to your trading account yet this month. Refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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