Support Board
Date/Time: Wed, 12 Feb 2025 20:50:17 +0000
lost DATA
View Count: 437
| [2020-11-17 15:07:10] |
| User547134 - Posts: 6 |
|
still no live data. System tells me to add money. The money should be taken out of the AMP account and that has money in it. this is very frustrating. 6th day now no data. |
| [2020-11-17 15:20:50] |
| John - SC Support - Posts: 37910 |
|
As we mentioned in your other post on this topic - AMP has taken you off their internal billing with us. Any questions related to why that occurred needs to be directed to AMP. If you want to continue to use Sierra Chart in the current state, you will need to pay for it directly to us, including the data feed. If you wish to do this, then follow these instructions: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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