Support Board
Date/Time: Wed, 12 Feb 2025 20:50:34 +0000
New vs Old Symbol Data
View Count: 651
| [2020-11-17 03:28:27] |
| alphabetsoup - Posts: 6 |
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Hello, Thanks for everything you guys. Sorry if this is already covered, but I just recently noticed this. What is the difference between "old" and "new or realtime" symbols? Also, is there a way to switch everything over to the "new"? Unfortunately, I've been on the "old" for a while now, and haven't noticed any problems. Just wanted to try to take care of this after US hours. Thanks so much for the help! Best, Jeff |
| [2020-11-17 06:03:11] |
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You should translate the symbols you are using to the new format. This is the Edit menu command for that: Edit Menu: Edit >> Translate Symbols To Current Service The new symbols are what users should begin to use as soon as possible. For now you can still use the old symbols but we want to remove those as soon as possible. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-17 06:03:22
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| [2020-11-17 16:33:22] |
| alphabetsoup - Posts: 6 |
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Alot of these products are showing as "0.00" on the quoteboard. i.e. ESZ20-CME, GCZ20-COMEX, etc. after translating symbols to the current service. How do I get the quoteboard back up and running? Thanks for the help! |
| [2020-11-17 17:00:38] |
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Use this command again to make there is a thorough translation of all open symbols: Edit Menu: Edit >> Translate Symbols To Current Service (Edit >> Translate Symbols to Current Service) Let us know if that resolves the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-17 19:40:05
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