Support Board
Date/Time: Wed, 12 Feb 2025 22:32:08 +0000
Footprint Frozen
View Count: 559
| [2020-11-17 00:04:24] |
| User101094 - Posts: 8 |
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HI,I open my chartbook today,I noticed that my 30minutes footprint doesn't move but my DOM yes Any suggestion how to fix it?never had this problem. I have another question,how can I fix the scrollbar in the bottom that cover the time? Thanks for any help |
 sierra wrong.PNG / V - Attached On 2020-11-17 00:02:18 UTC - Size: 104.79 KB - 178 views |
| [2020-11-17 06:17:59] |
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Refer to help topic 3: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart What is the question you have about the scrollbar? We do not understand the question. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-17 12:24:48] |
| User101094 - Posts: 8 |
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as you can see from the screenshot I can't see the time because the scrollbar is covering it....the question is how can I fix it?Thank you.
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| [2020-11-17 16:46:12] |
| John - SC Support - Posts: 37916 |
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Your cause and effect are incorrect. The scrollbar has nothing to do with the time scale not showing. Refer to the following setting and make sure it is not enabled: Chart Settings: Hide Time Scale (Chart >> Chart Settings >> Scale menu)) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-17 21:30:43] |
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In case the window edge is beyond the visible area of the container window, you can use one of the Tile commands to resize the windows to fit: Window, CB and CW Menus Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-17 21:30:55
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