Support Board
Date/Time: Wed, 12 Feb 2025 21:33:19 +0000
Live data not showing up
View Count: 832
| [2020-11-15 23:18:02] |
| User823684 - Posts: 14 |
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Hello I am connected to the SC Order Routing/Data in my server settings, the market is open, the connection is active (green), yet no live data is showing up. What am I doing wrong? I am attempting to stream the Dow Futures MYMZ20 data. |
| [2020-11-15 23:39:40] |
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Make sure you are using the correct symbols. Select Edit >> Translate Symbols to Current Service: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-15 23:52:00] |
| User823684 - Posts: 14 |
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Ok I did that and it brought up current data, but not live data. It seems at least 2 minutes delayed from what I can tell between the last closed bar (10 tick bars) and the present time.
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| [2020-11-15 23:57:01] |
| User823684 - Posts: 14 |
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OK in the message log the following: "SC Data - All Services | Logon error received from server: Connection limit exceeded. | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 2 | 2020-11-15 23:54:28.505" I am running the live data off a server and delayed data off my home computer, or so I thought. Is "SC Data" not delayed data? I thought that was the difference between SC Data and SC Order Routing/Data servers. |
| [2020-11-15 23:59:40] |
| User823684 - Posts: 14 |
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Ultimately I would like delayed data on my home computer and live data on the server.
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| [2020-11-16 00:12:35] |
| User823684 - Posts: 14 |
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I got it now. Had to uncheck the Allow SC Data... on the home computer.
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