Support Board
Date/Time: Wed, 12 Feb 2025 21:07:48 +0000
Data not downloading
View Count: 429
| [2020-11-13 22:03:27] |
| SayfulA - Posts: 7 |
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Hi, Im in the process of changing PC's - I have successfully installed Sierra Chart n the new machine however the intraday charts do not load historical data. See attached logs. Please advise. Regards Sayful |
 Log.txt - Attached On 2020-11-13 22:03:09 UTC - Size: 723.45 KB - 313 views |
| [2020-11-16 19:17:09] |
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Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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