Support Board
Date/Time: Mon, 25 Nov 2024 14:36:25 +0000
Daily OHLC Single Point stops working correctly on 02/132014
View Count: 1130
| [2014-02-13 17:17:09] |
| djcurcio - Posts: 236 |
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The study has been correctly plotting the daily High and Low. But today, Thursday 02/13 the ESH4 LOD plotted at 00:59:59 at 1807.25 but then failed to plot a subsequent LOD at 08:36:13 at 1802.25. A similar error occurred with the HOD that first plotted at 00:00:01 at 1812.50 but failed to plot the subsequent HOD at 11:31:49 at 1821.75. Note that the study has worked correctly for man previous days. I've tried reloading and recalculating the charts but this does not correct the problem. Please advise. Thanks |
| [2014-02-13 17:42:17] |
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This was due to a TransAct data feed timestamp error. Re-download the data following the instructions in help topic 2.1.2: https://www.sierrachart.com/index.php?l=doc/helpdetails2.html#h2.1.2 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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