Login Page - Create Account

Support Board


Date/Time: Wed, 12 Feb 2025 19:24:24 +0000



Load times when changing time frames

View Count: 412

[2020-11-12 16:34:00]
ssangha84 - Posts: 126
Hello, my charts take an excessive amount of time to load when I change time frames. I get messages looking like it is loading old charts and just takes awhile because of that. Is there something I can do about this? I don't want to just delete these old charts without asking the best option. I have attached an example. Please advise what I can do about this, Thanks.
imageLoadingExample.jpg / V - Attached On 2020-11-12 16:33:21 UTC - Size: 87.17 KB - 139 views
[2020-11-12 17:33:03]
Sierra Chart Engineering - Posts: 104368
Refer to:
Changing Chart Bars Period: Improving Performance of Loading Chart Data

Also update Sierra Chart to the current version to take advantage of file compression which will help. Instructions:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account