Support Board
Date/Time: Wed, 12 Feb 2025 19:06:33 +0000
active package / live streaming data
View Count: 643
| [2020-11-11 15:25:44] |
| User340373 - Posts: 8 |
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Dears, how can I check that when I purchased advance package I have live streaming data and not delayed. thank you for a quick response. I would need data for FX futures EURUSD, GBPUSD ... , futures on SP500, DJI, NASDAQ, Crude Oil. Please advice what data I should pay. thank you, Lukas |
| [2020-11-11 16:42:21] |
| John - SC Support - Posts: 37910 |
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Real-Time data does not have a dependency on the Sierra Chart package you have. You simply need to pay for it, either through your trading service, or through us (Sierra Chart). Not surprisingly, we recommend using our data feed. We need to make sure that we are talking about the same data, so we know how to tell you what data feed you need. When you state that you need "...data for FX futures EURUSD, GBPUSD...", are you referring to the data from the CME Group (such as instrument M6E - Micro EUR/USD Futures), or are you looking for something else? If everything you want to trade is on the CME Group, then you would need to use the Denali Exchange Data Feed. The choice of exchange depends on the particular instruments you would be trading and whether you need Market Depth data or not. Refer to the information for this data feed here: Denali Exchange Data Feed For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-11 17:26:11] |
| User340373 - Posts: 8 |
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Dears, I send you screen of symbols I am looking for. I hope it helps, Lukas |
 Výstřižek.JPG / V - Attached On 2020-11-11 17:23:19 UTC - Size: 40.58 KB - 189 views |
| [2020-11-11 18:00:39] |
| John - SC Support - Posts: 37910 |
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Those are all symbols that are traded on the CME Group. Therefore, you would use the Denali Exchange Data Feed. Refer to the Setup Instructions for the Denali Exchange Data Feed here: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* Just make sure you are aware that the CME Group requires that you have a trading account in order to qualify for the lower-priced CME Group Non-Professional Exchange Fees. For more information, refer to the following: Real-Time Exchange Data Feeds Available From Sierra Chart: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-11 18:07:50] |
| User340373 - Posts: 8 |
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Dear John, Thank you for providing me detailed instructions. Sincerely, Lukas |
| [2020-11-11 18:56:23] |
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You still need to activate an exchange on the Denali Exchange Data Feed: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-11 18:56:38
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