Support Board
Date/Time: Wed, 12 Feb 2025 18:32:41 +0000
Order exit issue
View Count: 504
| [2020-11-11 13:29:19] |
| User40526 - Posts: 166 |
|
I am having an issue with order entry on exit. I always use an OCO entry with stop and target. Sometimes I exit before either are hit with FLATTEN on the chart trade window. What has started happening is my stop and target are cancelled, the position remains open until I hit FLATTEN a second time, and I get the error message below, which says I am doubling my size - I have deleted the amounts from the message as they don't matter. If I use a keyboard short cut to flatten this doesn't happen. Can you tell me what I need to do to stop this from happening. Thank you Buy order for F.US.MESZ20 has been Rejected. Internal Order ID: 72259 | Alert: buzzer2 (2) Trade Order Error - CQG order update. Status: REJECTED. Text: Insufficient margin Available margin: USD***** Used margin: ***** Total portfolio margin including this order: ***** This order increases margin by ***** . Internal Order ID: 72259. Service Order ID: 1829372361. Symbol: F.US.MESZ20. Account: Robert H S | 2020-11-11 07:11:50.768 * |
| [2020-11-11 16:31:13] |
| John - SC Support - Posts: 37910 |
|
Refer to the information here: Basic Trading and the Trade Window: Rejected Market Order When Using Flatten or Reverse Because of Position Limit Exceeded For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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