Support Board
Date/Time: Wed, 12 Feb 2025 17:54:08 +0000
Chart data lagging behind
View Count: 426
| [2020-11-10 17:54:47] |
| User961616 - Posts: 1 |
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I trade every morning live with TradePro Academy so I can see their screen as well as mine. Towards the end of last week all a sudden my charts weren't matching theirs. It looks like my charts are about 5-10 minutes behind. I am using Denali Data Feed.
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| [2020-11-10 18:56:36] |
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There was a problem with the activation of the Denali Exchange Data Feed on your account at the beginning of the month and you have been receiving delayed data since then. We are looking into this. The Denali data feed is now active on your account. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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