Support Board
Date/Time: Wed, 12 Feb 2025 18:04:25 +0000
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| [2020-11-10 07:42:45] |
| User670350 - Posts: 19 |
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Dear Sir/Madam; I had some problems with the chart so I deleted all the charts and reloaded them and it still didn't work. Then I uninstalled Sierra and installed a new version and it didn't help. These are the same chart from TradePro Academy that I was using before with no problem. I was trying it many times without success after switching off antivirus, restarting computer etc. I would be willing to pay for the service and actually I applied for it already Could you help me with that or at least tell me how I can schedule remote-paid service ASAP? Thank you; Andrzej |
 Sierra 1.jpg / V - Attached On 2020-11-10 07:36:16 UTC - Size: 97.42 KB - 193 views Sierra 2.jpg / V - Attached On 2020-11-10 07:36:25 UTC - Size: 687.48 KB - 191 views Private File |
| [2020-11-10 09:10:05] |
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You need to translate the symbols to the current service because they do not match. You need to use this Edit menu command: Edit Menu: Edit >> Translate Symbols To Current Service Let us know if that resolves the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-10 09:10:11
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