Support Board
Date/Time: Wed, 12 Feb 2025 21:15:45 +0000
v2192 Daily OHLC Not Plotting
View Count: 562
| [2020-11-09 19:37:21] |
| mmagallanes - Posts: 12 |
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After downloading the current version, 8 out of the 10 charts that I plot Daily OHLC on are no longer plotting. I removed the study, reloaded the charts in question, and put the study back on with no success. I installed the previous version I was using and everything was working as it should. No issues. I downloaded the current version again, and the same thing happened to the same 8 out of 10 charts. Please advise.
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| [2020-11-09 22:17:53] |
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Provide us one of those charts by following these instructions: Support Board Posting Information: Providing Chartbook with Only a Single Chart Tell us the time zone of that chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-09 22:18:29
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| [2020-11-09 22:40:39] |
| mmagallanes - Posts: 12 |
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Here is the uploaded chartbook with a single chart with Daily OHLC study only. Time zone is PST.
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Private File Attachment Deleted. |
| [2020-11-10 21:46:32] |
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We do see the problem. We will get this issue resolved today.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-17 14:40:58] |
| mmagallanes - Posts: 12 |
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Was the issue ever resolved? I still can’t get it to function properly.
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| [2020-11-17 16:58:51] |
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This has been resolved days ago. The issue relates to the unusual session times being used. Update Sierra Chart the latest prerelease with Help >> Download Prerelease: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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