Support Board
Date/Time: Wed, 12 Feb 2025 18:10:10 +0000
Data not updating - New popup
View Count: 418
| [2020-11-09 02:37:41] |
| jcheha01 - Posts: 6 |
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I'm getting a new orange popup on my screen saying "Symbol is unknown.Click for symbol information" and "Already subscribed to symbol. New subscription rejected". I don't believe I've changed anything since last week so I'm not sure what's going on, but my live data is not updating at all. When I disconnect and reconnect it loads the historical data up to that point, but it doesn't continue with any live data.
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| [2020-11-09 02:43:42] |
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Select Edit >> Translate Symbols To Current Service Refer to: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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