Support Board
Date/Time: Wed, 12 Feb 2025 21:05:25 +0000
Interactive Remote Assistance Support request
View Count: 693
| [2020-11-06 15:15:57] |
| User695264 - Posts: 19 |
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Hi SC Team, If possible, I would like to ask for a payable service - remote assistance. I intend to trade only one market - ES. I have created three CB. I would like your assistance to bring the following results: 1. Create a universal attached order - I want 2-point stop loss (market) to be placed automatically regardless of an entry trade order (market, limit, reverse, etc.). I do not want any targets. 2. I want to create a new "Trading" control bar that would execute the above orders with the above-mentioned stop loss. My assumption is that this control bar would open automatically for any chart and execute orders from within any chart. 3. I want to create two new instances and connect data to them. I want these instances to open automatically when I launch the SC on three different monitors. Do you believe it is possible? Please let me know the next steps and possible dates / time slots for executing these tasks. I sincerely appreciate your consideration and reply! Best regards, Greg |
| [2020-11-12 01:36:19] |
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We apologize for the delay. Yes certainly this is all possible. But our available time for these remote assistance sessions is limited. Would be best that we just answer this by text now. 1. We can create a trade window configuration for you that does this. Let us know if you still need this. 2. Not totally clear what you are looking for in this regard. There are different ways of submitting an order. Did you want to just manually submit the order and have the Attached Orders automatically submitted with the order? Here is information about Attached Orders: Attached Orders 3. Here is the relevant documentation for this: Using DTC Server for Data and Trading in Another Sierra Chart Instance Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-12 01:36:37
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| [2020-11-12 04:30:50] |
| User695264 - Posts: 19 |
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Good evening SC Team, First, thank you for replying - you are awesome, so no apology is needed. 1. I believe I have figured out the first point. I use multi-frame (time) approach to trading - same market (ES), few charts (six). For each open chart, I opened the trading window and enabled use of attached orders, then closed the trading window - too much space. Hence problem is solved. 2. I want to trade from the control bar by pushing a respective trade button and want the same attached order (target is X ticks; stop is Y ticks) to be send automatically with the main order. While I have customized the bar (see the image http://www.sierrachart.com/image.php?Image=1605155309162.png ), trading does not take place. Am I missing anything? 3. I will try to figure out the instances and let you know if I still need your help. Again, many thanks for replying! Best regards, Greg |
| [2020-11-15 11:14:10] |
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2. Configure the Attached Orders on the Trade Window for the specific chart you want to trade from: Attached Orders Make sure to enable Use Attached Orders. And then when you submit the order, those attached orders will be used. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-16 23:18:32] |
| User695264 - Posts: 19 |
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With your guidance, I have solved all the issues mentioned in my original post - thank you SC Team! However, when I create trading buttons for the control bar, I could not find Limit orders in the list of trading commands for button creation. Do I need to use any other? Many thanks for replying!
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