Support Board
Date/Time: Mon, 25 Nov 2024 12:22:08 +0000
FXCM datafeed issue
View Count: 1028
| [2014-02-13 04:40:57] |
| cmb999 - Posts: 211 |
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Hello, having problems staying connected to SC Forex (FXCM). Connection ok for as long as a few hours, and as short as 15 min. It does not reconnect automatically. Remote instance connected: C:\SierraChartTest\SierraChart.exe | 2014-02-12 00:19:41 Socket closed. No error. | 2014-02-12 00:31:16 Connection to the external service has been lost. | 2014-02-12 00:31:16 SC Forex Data (FXCM): Disconnected from the server. | 2014-02-12 00:31:16 |
| [2014-02-13 05:32:01] |
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Make sure you are on a current version of Sierra Chart. For there to be an automatic reconnect you need to enable Global Settings >>Data/Trade Service Settings >> Reconnect on Failure. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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