Support Board
Date/Time: Wed, 12 Feb 2025 15:41:59 +0000
incorrect fills displaying
View Count: 868
| [2020-11-04 14:52:29] |
| User284416 - Posts: 27 |
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Hello for some reason connection lines are incorrect since october 29th - it shows fills in right place but messing if it's partial closing of the trade or a new entry http://www.sierrachart.com/image.php?Image=1604500206686.png i've clicked many times "flatten" and "cancel all" to make sure i don't have anything holding overnight but when i enter my first trade in the morning it shows as if i've closed the position that i was holding overnight. please let me know how can i fix it. thanks in advance |
| [2020-11-04 20:06:15] |
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Refer to: Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities If there any missing order fills, refer to: Trade Activity Log: Automatically Inserting Missing Order Fills Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-11-04 20:43:47] |
| User284416 - Posts: 27 |
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thanks for the links. there were no missing fills as i explained, they just were incorrectly displayed on the chart, my first entry on 29th was 4 lots @853 and i closed 2 @935 and 2 @943 - everything is displayed correctly in trade activity log. moreover it was displayed correctly first on the chart, with 2 halves closing but at some point in the afternoon it has re-drawn as if i closed everything @935 and opened a new trade @943 in the opposite direction. i thought i could re-open the chartbook or restart sierra, moreover i've reset my evaluator account just this morning but still the problem persists because of this initial incorrect drawing on 29th of october - exits and entries are displayed incorrectly because of it while all fills are correct
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| [2020-11-05 21:37:16] |
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This section here explains what to do in this case: Chart Trading and the Chart DOM: Accurate Entry/Exit State, Fill Matching and Position Quantities (Accurate Entry/Exit State, Fill Matching and Position Quantities) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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