Support Board
Date/Time: Wed, 12 Feb 2025 13:37:43 +0000
Es data issue
View Count: 465
| [2020-10-27 20:07:34] |
| User525965 - Posts: 153 |
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Hi, I have a data error on all my ES charts. Is there a way to get this corrrected? I have TT data |
 2020-10-27_16-07-09.png / V - Attached On 2020-10-27 20:07:26 UTC - Size: 92.47 KB - 184 views |
| [2020-10-27 20:50:17] |
| John - SC Support - Posts: 37891 |
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Follow the instructions at this link to delete and download the data starting from just before where the problem is showing. Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-10-27 22:14:00
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| [2020-10-28 12:37:03] |
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You are not using TT data. You are using the Denali Exchange data feed. There should never be a data error. This is a nonexistent issue. So we are not sure what happened in your case. We want you to update to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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