Support Board
Date/Time: Wed, 12 Feb 2025 13:48:49 +0000
Agreements signed but not being accepted!
View Count: 595
| [2020-10-26 23:59:20] |
| User583354 - Posts: 1 |
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Hello there I would just like to try out real time data for futures CME. Every time I open up SC I get a pop up message saying that I need to sign the agreements in order to continue using real time data. I keep signing it with my first and last name but it keep getting rejected! FYI I dont qualify as a non professional. I'm not sure what to do?? |
| [2020-10-27 04:15:59] |
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We apologize for this. We will get this resolved for you. We will look into the procedure being followed which is leading to this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-27 04:16:44] |
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Go to this page: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreement&Agreement=CMENonProfessionalCertification_20190627 At the bottom, press the No button. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-10-27 14:37:18] |
| SC Support - Posts: 1930 |
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Thank you for completing the Market Data Agreements, you have been updated as a Professional. Our apologies for the delay.
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